Shipping & Returns

Shipping

• Shipping within Saudi Arabia in [X]–[Y] days via [CARRIER], with a tracking number sent to you as soon as the order ships.
• Cash on delivery is available.

Privacy in delivery

Your parcel arrives in unbranded packaging with no description of the contents — neither the courier nor anyone at home knows what's inside. Privacy is a core value for us, not a detail.

Replacement and returns

Intimate apparel can't be resold once opened, which is why our system is different: if the size doesn't fit, we send you the replacement free and there's no need to return the first pair. Full details on the Fit Guarantee page.

[BLOCKED — COD, final payment methods and the shipping carrier all depend on the entity decision (Open Item 2). Final statutory policy wording [RETURN-TERMS] is pending approval and legal review before publication.]