Fit Guarantee
Try Sakena risk-free
Every order is covered by two guarantees, so you can order with confidence.
1. 30-day free returns
Not happy with your Sakena underwear? Return it within 30 days of delivery for a full refund, even if you've worn it. Just rinse and machine wash them on cold before sending them back. Return shipping is free — we'll send you a prepaid return label.
2. Fit guarantee
Wrong size? Email us your order number and the size you need, and we'll send you the right size for free. No need to send the first pair back.
How to claim
Email us at support@shopsakena.com with your order number — we reply 24 hours a day. For a size exchange, tell us which size you need. For a return, we'll reply with your free return label and instructions.
Full details: Refund policy
Find your size first
Measure in centimetres — don't rely on your trouser size.
- Waist: at the narrowest point, tape flat and not pulled tight.
- Hips: at the widest point.
Between two sizes? Choose the larger one. See the full chart on our Size Guide.